In more recent history, the credibility of an “emotional intelligence” factor determined to be equally important has emerged.  The ability for people to “thrive” versus “survive” on a daily basis appears to be more the result of a combination of both types of thinking, processing, and perceiving. This underlying premise, combined with pragmatic behavioral strategies, allows individuals to process experiences utilizing IQ and EQ and choose self-management and emotion regulation to have more productive experiences and relationships. This training will be very interactive to include video vignettes, small group breakouts, and large and small group discussions.